Privacy policy

Last Updated: 1/12/2025

At Swagly.in, accessible from https://swagly.in , we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal and non-personal information for order processing, customer service, and improving user experience.

1.1 Personal Information

We may collect the following personal details:

  • Name
  • Email address
  • Phone number
  • Shipping & billing address
  • Payment information (processed securely through third-party gateways such as Razorpay do not store your card details)
  • Login information (username, encrypted password)

    • 1.2 Automatically Collected Information

    When you visit Swagly.in, we automatically collect:

  • Pages visited
  • Cookies and tracking data
  • Time spent on pages

    • 1.3 Cookies

    We use cookies to:

  • Maintain user sessions
  • Store cart items
  • Enhance site performance
  • Provide personalized recommendations
    • You may disable cookies through your browser settings, but some features may not function properly.

    2. How We Use Your Information

    We use the collected information to:

  • Process and deliver orders
  • Send order updates, invoices & confirmations
  • Improve website performance and personalize user experience
  • Respond to customer service requests
  • Send promotional emails, offers, and newsletters (only if you opt-in)
  • Prevent fraud, protect users, and ensure secure transactions
  • Comply with legal obligations

    • 3. Sharing Your Information

    We do not sell, trade, or rent your personal information.

    We may share information only with:

  • Payment gateways (Razorpay, etc.) for secure transactions
  • Delivery partners (couriers, logistics companies)
  • Service providers for analytics, email, hosting, or advertising
  • Government authorities only if required by law
    • All partners are obligated to keep your data confidential and secure.

    4. Data Security

    We implement industry-standard security measures to protect your data:

  • SSL encryption
  • Secure server configuration
  • Encrypted passwords
  • Regular security audits
    • Although we strive for complete security, no method of transmission over the internet is 100% secure.

    5. Your Rights

    You have the right to:

  • Access your personal information
  • Update or correct your information
  • Request deletion of your data (except required by law or ongoing orders)
  • Opt-out of marketing emails
  • Disable cookies
    • To exercise your rights, email us at contact@swagly.in.

    6. Third-Party Links

    Swagly.in may contain links to third-party websites.

    We are not responsible for the privacy practices or content of these external sites.

    7. Child Privacy

    Our services are not intended for children under 13 years.

    We do not knowingly collect personal data from children.

    8. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time.

    Changes will be posted on this page with the updated date at the top.

    9. Contact Us

    If you have questions about this Privacy Policy, you may contact us at:

    Swagly.in – Customer Support

    Email: swagly.in@yahoo.com